eThekwini Municipality eServices²

eServices is a self service facility that eThekwini Municipality offers to individuals, managing agents, companies and organisations.

eServices offers:

• Update account information
• Delivery of accounts by email
• Copy of previous accounts

Coming soon:

• Residential Rates Rebate

Follow these steps to start using eServices:

1. Register
2. Respond to activation email
3. Login
4. Update your profile
5. Link accounts to emails

Each page in eServices has an expandable Instruction panel to help you.

NB. It is important to respond to any activation email sent by eServices.

Customer Care Line: 080 311 1111

Office Hours:

Monday to Friday: 07:30 to 16:30

Saturdays: 07:30 to 11:30