Important Notice
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    The Future is now
    Get in touch


    Introducing our digitally enabled self-service portal, through which we as eThekwini Municipality offer a sound set of eServices to individuals, managing agents, companies and organizations.

Our Services

What We Do?

What Is eServices

eServices is the City of eThekwini’s interactive online system, designed to make it faster and easier to have a one on one with your favourite City. We pride ourselves with delivering an efficient and effective online service for the convenience of our customers.




How To Register On eServices

1. Click Register on the eServices Portal
2. Complete the Registration Form
3. Activate your profile via Email link or SMS Activation Code






Logging Into eServices

1. Login to the eServices Portal
2. Update your Profile Details
3. Link your Municipal Accounts








New Features

1. Add your Banking Details*
2. View your Municipal Statements
3. Make Payment for your Municipal Account (Once-Off Payment/ Recurring Debit Order/ Masterpass)*
4. View Payment History/Status*
5. View Consumption (Water/ Electricity)
6. Log a Complaints/ Compliments

How To Guide

Below Are Online Tutorial Videos And Documents
That Will Help You Navigate Through The Portal With Ease