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eThekwini Municipality eServices²

What is eServices

eServices is a self service facility that eThekwini Municipality offers to individuals, managing agents, companies and organisations.

eServices offers:

  • Update account information
  • Delivery of accounts by email
  • Copy of previous accounts

Coming soon:

  • Residential Rates Rebate

How to use eServices

Follow these steps to start using eServices:

  1. Register
  2. Respond to activation email
  3. Login
  4. Update your profile
  5. Link accounts to emails

Each page in eServices has an expandable Instruction panel to help you.

NB. It is important to respond to any activation email sent by eServices.

Contact us

Please use the following contact details to contact us:

Customer Care Line: 031 324 5000

Fax Number: 031 324 5111

Email: revline@durban.gov.za

Office Hours:

Monday to Friday: 07:30 to 16:30

Saturdays: 07:30 to 11:30

NB: eThekwini IT will be running a Mail Server Continuity Exercise taking place on the 18th March 2017 commencing at 09:00am and will continue until 24th March 2017. All emails from eServices will be delayed by two hours initially and at the end of the exercise. Our sincere apologies for all inconveniences.
*Please note: All queries not related to the website should be sent to : revline@durban.gov.za