eThekwini Municipality eServices²

What is eServices

eServices is a self service facility that eThekwini Municipality offers to individuals, managing agents, companies and organisations.

eServices offers:

  • Update account information
  • Delivery of accounts by email
  • Copy of previous accounts

Coming soon:

  • Residential Rates Rebate

How to use eServices

Follow these steps to start using eServices:

  1. Register
  2. Respond to activation email
  3. Login
  4. Update your profile
  5. Link accounts to emails

Each page in eServices has an expandable Instruction panel to help you.

NB. It is important to respond to any activation email sent by eServices.

Contact us

Customer Care Line: 031 324 5000

Fax Number: 031 324 5111

Email: revline@durban.gov.za

Correspondence: Log Revenue Query/Compliant/Compliment

Office Hours:

Monday to Friday: 07:30 to 16:30

Saturdays: 07:30 to 11:30

Draft Rates Policy 2018/2019
The Municipality’s Draft Rates Policy 2018/2019 is open for public comment. Copies of the policy are available for viewing at Sizakala Centres, Libraries, and City Hall and on www.durban.gov.za.
The Policy will be open for comment until 31 January 2018.
All comments may be sent to Nokulunga Nzuke: by e-mail: Nokulunga.Nzuke@durban.gov.za or hand delivered to the 2nd Floor, Florence Mkhize Building, or posted to PO BOX 828, Durban, 4000 or faxed to 031- 305 2730.

Inqubomgomo yama-rates ehlongozwayo ka-2018/2019
Lesi yisaziso sokuthi umphakathi usungaphawula ngenqubomgomo yama-rates ehlongozwayo eqondene nonyaka ka-2018/19. Amakhophi ale nqubomgomo angafundwa ezikhungweni zikaSizakala, kwimitapo yolwazi kaMasipala, eCity Hall kanye nakuleli kheli: www.durban. gov.za.
Ithuba lokuphawula ngale nqubomgomo liphela mhla ka 31 Januwari 2018.
Yonke imibono kufanele ithunyelwe kuNokulunga Nzuke nge-e-mail: Nokulunga.Nzuke@durban.gov.za noma ihanjiswe e-2nd Floor, Florence Mkhize Building noma iposelwe kwa-PO BOX 828, Durban, 4000 noma ithunyelwe ngefeksi: 031-3052730.
*Please note: All queries not related to the website should be sent to : revline@durban.gov.za